PPC FAB Balance Check Online: Prepaid Card Enquiry

If you hold an eligible FAB prepaid card, you can view your available balance online through the official Magnati enquiry service. You just need the last four digits of your card, your Card ID, and the captcha code.

How to Check Your FAB Prepaid Card Balance Online

No need to sign in to internet banking. Here’s how:

1. Open the official prepaid enquiry portal.
2. Enter the last 4 digits of your card number.
3. Enter your Card ID in the relevant field.
4. Enter the captcha shown on screen.
5. Click Go.
6. Check the details displayed.

Details You Need

Have your card with you. The form will ask for:

• Last 4 digits
• Card ID
• Captcha

Your Card ID is separate from the card number. Do not enter your ATM PIN, CVV, banking password, Emirates ID, or OTP here. If you can’t find your Card ID, check the paperwork that came with your card or contact the card issuer.

Which Cards Use This Portal?

This service is only for supported prepaid products:

• Supported prepaid card -> Magnati portal
• Ratibi payroll card -> Official prepaid enquiry service
• Current or savings account -> Mobile app or online banking
• Debit card -> Banking app, website, or ATM
• Card from another provider -> That provider’s official service

Checking your card type first saves time and keeps you away from unofficial websites.

Ratibi Salary Card Balance

Ratibi is a payroll card for employees who get wages without a traditional bank account. If you have one, use the prepaid enquiry link shared on the official Ratibi information page.

Typical steps:

1. Open the official Ratibi / Magnati page.
2. Make sure the address is ppc.magnati.com.
3. Enter your card details.
4. Complete the captcha and submit.

Always follow the instructions shown on the official site itself.

Available Balance vs Salary

The balance you see isn’t always your last salary. Purchases, withdrawals, refunds, and older funds all affect it. For example, after your salary is credited, shopping or ATM withdrawals will lower the available amount. If you want to confirm whether your employer sent wages, check the transaction history rather than just the balance.

If the Enquiry Doesn’t Work

A failed attempt doesn’t always mean a card problem. It could be a typo, wrong captcha, or wrong portal.

Double-check the last 4 digits

Make sure you entered the correct final four digits.

Confirm your Card ID

This is a separate field. Don’t use your PIN, CVV, Emirates ID, employee number, banking password, or OTP here. Avoid guessing repeatedly.

Refresh the captcha

If the characters are hard to read, refresh and try again carefully.

Make sure your card is supported

Not all payroll cards in the UAE use Magnati. Cards from other banks, exchange houses, or providers have their own portals. Check the branding on your card.

Check for a replaced or expired card

If your card was renewed or replaced, use the new card’s details, not the old one.

Checking at an ATM

If supported, you can also use an ATM:

1. Insert your active card.
2. Select language.
3. Enter your PIN privately.
4. Choose Balance Enquiry.
5. Note the amount shown.
6. Take your card back.

Fees may vary by ATM network, so read any on-screen notice first.

FAB Prepaid Enquiry vs Regular Banking

Prepaid payroll products work differently from normal accounts. For everyday current or savings accounts, use the bank’s mobile app or online banking instead of the prepaid portal. FAB provides its official app for everyday account management – download it only from Google Play or the App Store, and avoid APK sites or links from strangers.

What Does PPC Mean?

PPC refers to the prepaid card portal hosted by Magnati. Customers with eligible prepaid products are directed there for enquiries. It doesn’t cover every product from the bank or Magnati.

What About Old NBAD Cards?

NBAD merged with First Gulf Bank to form First Abu Dhabi Bank. If you still have an old NBAD bookmark, don’t rely on it – follow the guidance for your current active card.

Ratibi Customer Support

If you’ve checked your details and it still doesn’t work, contact official support:

• Inside UAE: 600 522 298
• Outside UAE: +971 2 499 6279

For missing salary, also check with your employer to confirm the payroll file was submitted.

Keep Your Card Safe

Fake sites often mimic real enquiry pages. Always check you’re on ppc.magnati.com before entering details.

• Never share your ATM PIN or OTP with anyone
• Don’t send photos of both sides of your card
• Ignore suspicious SMS / WhatsApp links
• Don’t enter card details on unknown sites
• When in doubt, contact the issuer directly

FAQs

What is the official site for balance enquiry?

The official Magnati prepaid portal for eligible cardholders.

How many digits do I need?

Just the last 4 digits of the card, plus Card ID and captcha.

Do I enter the full card number?

No, only the last 4 digits on the initial screen.

Is Card ID the same as PIN?

No. Never put your PIN where it asks for Card ID.

Can FAB Ratibi cardholders check online?

Yes, eligible cardholders can use the prepaid enquiry option via official pages.

Can I check my savings account here?

No. Use regular online banking or the mobile app for savings/current accounts.

Why is my balance less than my salary?

Spending, withdrawals, and previous transactions reduce the available amount.

What if my details are rejected?

Recheck digits, Card ID, and captcha. Confirm your card uses this portal, then contact the issuer if needed.